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Our Commitment to Privacy:
  Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.

Privacy Policy Statement:
  This is the web site of Walter Kelley DBA Ace High Billiards

  For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

  We collect the domain name and e-mail address (where possible) of visitors to our Web page, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).


  When you visit Ace High Billiards, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and web site use information collected on an aggregate basis as you and others browse our web site.

  If you choose to purchase products or services from Ace High Billiards, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:

      Name
      Mailing address
      Email address
      Credit card number
      Home and business phone number

  The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the website.

  The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please email us at acehighbilliards@poolcueandcase.com or call us at (903) 445-0278.

  With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart.

  If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

  If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, writing to us at the above address.

  Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations


  Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.


  Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations with respect to ad servers: We do not partner with or have special relationships with any ad server companies.

  From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.

  Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number, writing to us at the above address.

  Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .

  Consumers can access this information by e-mail us at the above address, write to us at the above address, writing to us at the above address.

  Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.


  With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.


Mailing Orders:
  If you prefer to mail your order with a check or money order please make sure you complete an order online or phone in your order so you can have an order number to reference on your payment. Mail orders can be sent with payment (Check or Money Order) to:
   Ace High Billiards
   858 Appaloosa Ln.
   Hallsville, Texas 75650

Shipping Information:
  Ace High Billiards will ship any order over $100.00 using FREE ground service within the contiguous 48 states. We use UPS, and USPS depending on your location and the products that you are ordering.  If your order is less than $100.00 or you are outside of the contiguous 48 states or you wish to expedite your order you can calculate your actual shipping charges by placing your items in the shopping cart and fill in the Ship To information.  Then press continue and you will be able to see your shipping costs.
If your order will ship out via FedEx, UPS or USPS you can expect your order to leave our warehouse in 1-3 days and then take an additional 3-5 days to be delivered to your location.

Pricing: 
  Please note that Ace High Billiards is not responsible for any data errors that may appear on this site and reserves the right to cancel orders at any time.

Refunds & Returns:
   We want to make sure that your experience with Ace High Billiards is the best and that is why we provide an 100% Risk Free Sales Guarantee on every product you buy.   If you are not completely satisfied with your purchase for any reason at any time you may return it to us. Ace High Billiards RISK FREE sales guarantee applies to products in new condition only. All items must be returned unused and unchalked to receive a full guarantee.

In order to return a product, please ship to:
    Ace High Billiards
    858 Appaloosa Ln.
    Hallsville, Texas 75650
Please include your contact information and reason for returning the product. Customers will be responsible all shipping charges to return any item(s) including any shipping cost that we incurred sending out your order unless we shipped an incorrect or damaged item.  In addition, if there were any customizations done on a cue such as tip change or engraving we cannot refund the cost of those services.

Our Contact Information:
  We can be contacted via e-mail at acehighbilliards@poolcueandcase.com or you can reach us by telephone at (903) 445-0278


Do We Disclose Information to Outside Parties?
  We may provide aggregate information about our customers, sales, web site traffic patterns and related web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

What About Other Web Sites Linked to Our Web Site?
  We are not responsible for the practices employed by web sites linked to or from our web site nor the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our web site.

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acehighbilliards@poolcueandcase.com